About Corpshore Kenya
East Africa's #2 ranked BPO company. Nairobi-based, remote-first, operating across all 47 counties.
Ranked #2 of 20 BPO companies in Kenya
Outsource Accelerator (OA) ranked Corpshore Kenya #2 of 20 BPO companies in Kenya in May 2026. OA evaluates providers on service quality, client outcomes, language capability, compliance and sector depth.
From Nairobi to East Africa and beyond
Founded in Nairobi
Corpshore Kenya established with a focus on multilingual customer service. Initial team: 12 agents, 3 languages.
Remote-first transition
Corpshore Kenya moved to a remote-first model, expanding agent coverage across all 47 counties. Language profile expanded to include Luo, Kamba and Kalenjin.
International development practice
First World Bank and USAID programme contracts. Somali-language capability added. ODPC Data Processing Agreement framework established.
AI annotation practice launched
Corpshore AI annotation practice launched with Kiswahili, Kikuyu and Luo. First Swahili conversational dataset delivered to a US AI developer.
EoR and HR practice
Employer of Record practice formalised after the first mining sector EoR engagement. HR outsourcing and payroll processing added to the service portfolio.
Ranked #2 BPO in Kenya
Outsource Accelerator ranks Corpshore Kenya #2 of 20 BPO companies in Kenya (May 2026). Corpshore Group ranks #2 in Europe and Top 5 AI BPO globally.
Part of the Corpshore Group
Corpshore Kenya is part of the Corpshore Group, which operates across Europe, the Americas, Asia-Pacific and Africa. Group rankings: #2 BPO in Europe, Top 5 AI BPO globally.
Operating inside Kenya's regulatory framework
Kenya Data Protection Act 2019
All client data processing governed by a DPA compliant with the Kenya Data Protection Act 2019, supervised by the ODPC. DPA executed for every client engagement.
CBK and IRA Compliance
Agents handling financial service client contacts trained on CBK customer service guidelines, CBK Mobile Payment Services Guidelines and IRA Prudential Guidelines.
Employment Act 2007
All employment contracts comply with the Employment Act 2007. Full NHIF, NSSF, Housing Levy and PAYE compliance. Certificate of Service issued on all departures.